COVID-19 Information for Clients

July 29th, 2020

Stage 3 Update
We are currently booking urgent and routine appointments as well as dental and surgical procedures. Understandably, like many service industries we are working hard to accommodate our normal bookings and get those in whose appointments were cancelled due to COVID restrictions. We thank all our clients for being understanding while we try to accommodate everyone!
While our preference is to continue curbside appointments to keep everyone safe during this pandemic, if requested we are allowing one member of the household to accompany their pet into the clinic provided they are deemed a low risk of transmitting COVID-19. Pet owners are to be masked, use hand sanitizer, and maintain a 6-foot social distance from team members at all times when in the clinic.
All food, medication, and supply pick-up is still fully curbside. We are asking clients to prepay for all items when you call to order them as this will shorten the time you are waiting when picking-up.

Please call us when you arrive and we will, as quickly as is possible, get your pet in for their appointment or get you the food or supplies you are picking up.

Thank you for your patience and understanding!
The Team at Harwood Pet Hospital